Senior Destination Consultant

Senior Destination Consultant

bengaluru / Chennai

Roles and Responsibilities
  • Primarily will be a field job delivery Services – Orientation, School Search, Home Finding & Settling In for Premium clients

  • Be a single point of contact for the transferee and family to ensure seamless delivery of service.

  • Manage transferee expectations in line with client policy and transferee needs.

  • Manage suppliers to ensure support as per client brief.

  • Ensure that there is zero conflict of interest.

  • Ensure continuous value addition and cost savings for the transferee and the client.

  • Deliver services as per the scope of work ordered.

  • Ensure availability, responsiveness, and reliability.

  • Submit reports to the account manager in a timely manner.

Experience and Knowledge Desired
  • 4+ Years experience working in Relocation/ Mobility Industry Or 6+ Years Working Experience in a Service industry (candidates with Relocation/ Mobility Industry will be given preference)

  • Knowledge of: Local Area/ City; Local Real Estate Market (Rental), International Schooling is essential

  • Work Experience in a Process-based Industry/ Work and excellent skill to ensure adapting and compliance to a process

  • Minimum Education required is Graduation

  • Experience of having worked in a Team environment

Other Skills Required
  • High level of proficiency in MS Word

  • High level of proficiency in MS Excel

  • High level of proficiency in MS PowerPoint

  • High level of proficiency in Outlook Express/ Microsoft Outlook

  • High Proficiency in Email Writing Skills

  • Experience (or Ability) to learn and work on Customized software interfaces of web-based software(s) used in the Relocation Industry

  • Experience in liaising with Government Department/ Agencies will be helpful

  • Experience in Relocation/ Mobility Industry - Relocation Services (Home Finding, Look-See/ Orientation Program, Settling In Support, etc.) is required

  • Exhibit Customer Relationship Management Skills

  • Flexible to travel to other locations for work will be Plus

Soft Skills
  • Highly proficient communication skills (As the candidate will be interacting with international clients)

  • Fast Learner

  • Self-Driven to learn – adapt – implement

  • Preferably trained in communication skills especially on email writing etiquettes

  • Positive attitude towards self and others is a must

  • Willing to adapt to various cultures and situations

  • Self-motivated

  • Intellectual mindset

  • Positive Inter-Personal skills for being adept to working with individuals from varied backgrounds

  • Problem-solving skills

  • Meticulous at work

  • Proactive

Added advantages
  • International working exposure (living/ working in another country)

  • Services Industry background experience (Hospitality/ Travel/ HR services/ Relocation) will be preferred

  • Any previous experience in real estate services with a successful track record will be preferred

  • Fluent with local language in the city where the individual is seeking employment

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