Destination Services

Relocating to a new city involves far more than logistics. IKAN’s Destination Services are designed to help employees and their families settle in quickly, confidently, and with minimal disruption to daily life and work.

By combining local expertise with hands-on support, IKAN ensures transferees feel informed, supported, and at ease from the moment they arrive.

Look-See / Orientation

The look-see or orientation program provides transferees with a clear understanding of their new city and community before key decisions are made.

Each orientation is customised and conducted by an IKAN consultant, often alongside a local HR representative, offering practical insights into neighbourhoods, housing options, and everyday living to support informed choices.

Key Inclusions

Accompanied city and area overview
Residential neighbourhood insights
Property and housing orientation
Schooling options overview
Everyday living guidance
Medical and healthcare information
Safety and security overview

Home Search

Finding the right home is often the most time-consuming part of relocation. IKAN simplifies this process by managing the search from start to finish, keeping the transferee’s needs, preferences, and budget at the center of every decision.

With strong local real estate networks, IKAN supports property shortlisting, visits, negotiations, and lease execution to enable a smooth and sustainable transition.

Key Inclusions

Transferee needs assessment
Area information and location mapping
Pre-screening of suitable properties
Accompanied property visits
Commercial and lease negotiations
Inventory check-in support
Cost-saving and compliance reporting
 

Settling-In Support

The first days in a new city set the tone for the entire relocation experience. IKAN provides personalized settling-in support to help transferees and their families manage essential tasks and feel at home sooner.

Services are tailored to individual requirements and can extend to practical, personal, or location-specific needs.

Key Inclusions

Bank account assistance
Neighbourhood and city orientation
Utility, telephone, and internet setup
Vehicle purchase or rental support
Healthcare and emergency information
Insurance guidance
Driver’s licence and vehicle registration support
Furniture rental assistance
Local lifestyle and community guidance
 

Education Consulting

Schooling is often one of the most critical factors in a family’s relocation decision. IKAN’s education consultants support families in identifying suitable educational institutions aligned with their children’s academic needs and long-term goals.

Support extends beyond advisory to active coordination, ensuring a smoother admissions process.

Key Inclusions

Education needs assessment
Research and school shortlisting
School and university appointments
Registration and admissions support
Application tracking and follow-up
 

Tenancy Management

Managing a tenancy in an unfamiliar market can be challenging. IKAN acts as a trusted intermediary, handling landlord interactions and ongoing tenancy requirements on behalf of the transferee and employer.

This service reduces administrative burden while ensuring continuity and compliance throughout the lease period.

Key Inclusions

Lease negotiation and renewals
Landlord coordination
Property maintenance support
Utility bill management
Dilapidation control

Lease expiry tracking and closure support